FAQ
CAN YOU FIT MY EXISTING BOOTS?
Most likely yes. In most cases we can improve the fit of your current boots.
WHAT DO I NEED TO BRING?
You will need to bring a clean and dry pair of ski socks, any footbeds/orthotics and you skis/bindings.
DO YOU GUARANTEE YOUR BOOT FITS?
Yes, We will not sell a boot, if we do not think it is a good choice for your foot shape, your ability, and what you are doing on the snow. Keep in mind, that the best ski boot for you, is often just the best starting point. While we try to get everything dialed for your first day in a pair of boots, we may not have all the information we need to make complete adjustments until you spend some time in your boots... SKIING!
Most of the customers that come back for an adjustment either never come back again, or they return with smiles, stories, and gratitude. That said, we are willing to return or exchange your boots if at some point during the fitting process we come to the conclusion that the boots were the wrong choice. We will help you find the best product for you even if it is not a product we sell or recommend.
CAN YOU HELP ME?
Yes. We work with first-time skiers, professional skiers, physically challenged skiers, the average Joe/Jane skier, ski instructors and ski patrollers - or - racers, gate chasers, bumpers, park rats, knuckledraggers, newschoolers, snowlerbladers, big mountain gnar extreme skiers, powder junky soul skiers, yellow jackets, red jackets, blue bellies and also telemarkers.